Last Updated: March 11, 2026
Our goal is to ensure fair and transparent billing for our services.
1. Digital Services
Because our services involve digital products, consulting, and advisory, refunds are generally not provided once the service has been accessed.
2. Subscription Billing
Subscriptions renew automatically according to the selected billing cycle.
To avoid renewal charges, users must cancel before the next billing date.
3. Eligible Refund Situations
Refunds may be granted only under limited circumstances such as:
- duplicate payments
- incorrect billing due to system error
Requests must be submitted within 7 days of the transaction.
4. Chargebacks
Initiating a chargeback without first contacting support may result in:
- suspension of the account
- termination of services
- restriction from future access
We encourage contacting support first to resolve billing issues.
5. Contact
For billing or refund inquiries, please contact support with:
- account email
- transaction reference
- description of the issue
